Privacy Policy

1. Introduction

This Privacy Policy explains how Marbella AI LLC ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the SMF-IMG platform ("Service"). By using the Service, you consent to the data practices described in this policy.

We are committed to protecting your privacy and handling your data with transparency. This policy applies to all users of the Service, regardless of location.

2. Information We Collect

2.1 Information You Provide

• Account Data: Email address, username, and password when you create an account
• Profile Data: Optional profile information such as display name and avatar
• User Content: Text prompts, uploaded images, and any other content you submit to the Service
• Payment Data: Billing information processed through our third-party payment providers (we do not store full payment card details)
• Communications: Messages you send to us via support or contact forms

2.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, generation history, and interaction patterns
• Device Data: Browser type, operating system, device identifiers, and screen resolution
• Log Data: IP address, access times, referring URLs, and error logs
• Cookies & Similar Technologies: Session cookies, analytics cookies, and local storage data for preferences

3. How We Use Your Information

We use collected information for the following purposes:

• Service Operation: To provide, maintain, and improve the SMF-IMG platform
• AI Model Training: User prompts and interaction data may be used to train, develop, and enhance our AI image generation models
• Personalization: To customize your experience, including content recommendations and interface preferences
• Security & Safety: To detect, prevent, and address fraud, abuse, and prohibited content
• Communications: To send account notifications, service updates, and promotional materials (with opt-out available)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Analytics: To understand usage patterns and improve Service performance

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: Third-party vendors who assist in operating the Service (hosting, analytics, payment processing)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Safety: To protect the rights, property, or safety of Marbella AI LLC, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing with a third party

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal disputes).

AI-generated images stored in your account will be permanently deleted upon account termination. Anonymized and aggregated data derived from your usage may be retained indefinitely for analytics and model improvement.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes, including AI model training
• Withdrawal of Consent: Withdraw consent for data processing at any time
• Opt-Out: Unsubscribe from marketing communications via email preferences

To exercise any of these rights, please contact us at privacy@smf-img.com.

8. Cookies & Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for core functionality (authentication, preferences)
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Store your settings such as theme (dark/light mode) and language

You can control cookie preferences through your browser settings. Disabling essential cookies may impair Service functionality.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a user is under 18, we will promptly terminate the account and delete associated data. If you believe a minor has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these jurisdictions. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised "Date of Revision." Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Information

For any privacy-related questions or to exercise your data rights, please contact us at: